VAE, Inc

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Netcool Engineer

Netcool Engineer

Job ID 
2017-1313
# of Openings 
1
Job Locations 
US-IL-Scott AFB
Category 
Information Technology

More information about this job

Overview

VAE, Inc. is a full service IT Infrastructure Solutions company focused on building, securing and supporting our clients’ mission critical enterprises. We provide a distinctive array of design, integration and implementation services as well as fully managed service offerings. VAE leverages multi-tenant capable technologies and shared IT services to create secure, reliable and cost-effective end-to-end services and solutions. We deliver exceptional infrastructure solutions with extremely talented employees using a client-focused partnering approach.

We are a Woman Owned Small Disadvantaged Business headquartered in Reston, Virginia.

 

PRIMARY RESPONSIBILITIES:

  • Be able to work in a rapid paced environment and must be able to work independently. 
  • Be responsible for the maintenance and configuration of the Enterprise level IT monitoring system, IBM’s ITM Netcool Suite of products including NOI, ITNM, TIP, DASH, ITNM.
  • Be involved in the design and implementation of IBM Enterprise Monitoring solutions
  • Duties include setting up administrator and service accounts, tuning system performance, installing system wide software and allocate mass storage space.
  • Troubleshoot and resolve moderate to complex system/application issues.
  • Interacts with users and evaluates vendor products. 
  • Makes recommendations to purchase hardware and software, coordinates installation and provides backup recovery. 
  • Application of security settings and other commercial best practices such as DISA STIGS.
  • Provides coaching and reviewing the work of lower level technical staff.
  • Provides support on a M-F business hours schedule, also responsible for on-call, extended hour, and weekend support as required by mission or emergency situations.
  • Qualifications – Internal Section…

 

BASIC QUALIFICATIONS:

  • Bachelor's degree in a relevant technical discipline and 4+ years of work experience in IBM’s ITM Netcool Suite of products including NOI, ITNM, TIP, DASH, ITNM required. 4+ years of additional related years of experience is accepted in lieu of a degree. 
  • Strong knowledge in Netcool Omnibus, Impact, ITNM, ITM and DASH
  • Knowledge and experience in architecting, design and implementation of IBM Enterprise Monitoring solutions
  • Excellent knowledge in Event Management process and should have experience in Integrating ITM, Netcool and ITNM.
  • Good knowledge in Java / IPL Scripts and should able to create / modify the scripts in Impact.
  • Ability to troubleshoot and resolve moderate to complex system/application issues.
  • Experienced in writing automated scripts in UNIX and Windows OS for maintaining the health of the applications.
  • Ability to performance monitoring and tuning
  • Assist with the integration with other NMS and external ticketing systems
  • Prepare and submit change requests, user guides, training guides and other required documentation in support of capabilities for the Netcool systems
  • Ability to work with Operations to identify rules and correlation opportunities to enhance the user experience to monitor alarms.
  • Assist with deploying Netcool and appropriate rulesets on LANs, WANs, and other related networking infrastructure supporting Network Services.
  • Application of security settings and other commercial best practices such as DISA STIGS.
  • Currently possess an active Secret security clearance and the ability to acquire a Top Secret security clearance is required for this position. 
  • Currently possess DoD 8750 certification at least IAT level II, e.g. Security+ce.

PREFERRED QUALIFICATIONS:

  • Integration of Network Management (NM) and Element Management (EM) systems with network performance, trouble ticketing, and security subsystems highly desired. 
  • Experience with support systems to include enclave Ethernet switches, storage area networks (SAN), and network attached storage (NAS). 
  • Candidates with a thorough knowledge of networking principles to included TCP/IP a plus. 
  • Experience with a ticketing system such as BMC Remedy.
  • ITIL v3 Foundation certified
  • Linux environment experience
  • Windows Server experience
  • Experience working with virtual environments 

 

VAE, Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

To request an accommodation during the application process, please contact VAE's HR at HR@vaeit.com

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